Paying and Packaging






Packaging

All items are well packaged so that they arrive in the best condition possible. Larger prints are packaged in mailing tubes with acid-free tissue paper whilst smaller prints are flat packed in white bevel cut picture-mounts in plastic sleeves.

How secure is this store?

This store uses PayPal for payments, and is powered by Big Cartel. PayPal automatically encrypts your confidential information using the highest level commercially available.

How long will it take for my order to arrive?

First Class (within the UK): 1-2 working days. Airmail: 5-10 working days. However, please be aware that these are Royal Mail guidelines and not guaranteed.

When is the last date for Christmas delivery?

First Class (within the UK): 17 December. Airmail: 3 December. However, please be aware that these are guidelines and not guaranteed.

I haven’t received my order, can you help?

Yes, I can. Packages normally arrive on time. However, if you haven’t received your order after 20 working days please email me directly and I will either send a replacement or offer a refund.

What if my book or print arrives damaged?

It is very rare that items arrive damaged but in the event you receive a damaged book or print please get in touch with me immediately and I will arrange a replacement or refund for you where possible. As a one-man business, you can be assured I will provide a friendly, fast and helpful service with a fast order turnaround. Your purchases allow me to carry on working as an artist so I take the quality of service I provide very seriously.